Servicing

You may think your gas fire or stove is running safely and efficiently but the only way to know for sure is to have your appliance regularly serviced. The Heat Installers can service any type of fire in Manchester and having a service means you know your fire or stove is safe and is running at optimum efficiently. In addition, a regular service may also find small defects that you are not aware of and so we can rectify them before they become a major problem.

Gas Fire Servicing

Only a Gas Safe Registered installer is legally allowed to install, maintain and service gas appliances and so please don't attempt to service your gas fire yourself.

In the UK, carbon monoxide poisoning leads to around 50 deaths every year. It's known as the silent killer because it is a poisonous gas that has no smell or taste. Breathing it in can make you unwell, and it can kill if you're exposed to high levels. It is produced when fuels like gas, oil, coal and wood don't burn fully. Investing in a carbon monoxide detector and having your fire appliance regularly serviced will give you peace of mind.

Your gas fire many need a service if it is not working correctly, the pilot light keeps going out, there are black marks on, or around the fire, or, the flame is yellow rather than a crisp blue colour.

Most extended warranties on gas fires are subject to annual servicing with some requiring an oxy-pilot change. Remember, if you don't follow the manufacturer's warranty recommendations, if you do have problems with your fire, the warranty may be invalidated. If the warranty advises an annual service – get it done.

What happens during a gas fire service?

Our team will ensure the chimney or flue is performing as it should with sufficient pull to expel the fumes with no blockages and we will also check the chimney stack and cowl for debris and blockages. Your gas fire has several built-in safety systems such as an Oxygen Depletion Sensor and Flame Supervision Device and we will check these are fully operational. In order to ensure the jets aren't blocked we will clean any debris from underneath the fire.

To get optimum performance from your gas fire it's important the fuel bed is correctly laid out and so we will check and rectify this - and if you do have any discolouration in the fuel, we will use specialist paint to ensure it looks as good as new.

We will also test and check that your control functions are working properly and check the thermocouple and, if necessary, we will clean the glass front panel. After The Heat Installers have serviced your gas fire it should be looking and working like new and before we leave we will fill out all the necessary paperwork you need for the warranty.

Wood Burning Stoves & Multi-fuel Stoves Servicing

Most retailers and manufacturers advice that only a HETAS registered engineer should install, maintain and service your stove. If you don't use a HETAS engineer it may invalidate your warranty. In addition, many insurance companies insist on a suitably qualified engineer and should your stove cause any issues with yours or even a neighbour's property – if you don't have the correct paperwork you may not be able to make an insurance claim if you need to.

Manufacturers usually recommend an annual service of your stove and we advise that during periods of heavy use that you inspect your appliance regularly. You should regularly remove ash and keep your glass clean. If your home starts to smell of smoke then you could have a problem and a service should identify what that is.

What happens during the service of your wood or multi fuel stove?

Our team will first examine your chimney and check the liner for soot build up and deterioration before sweeping it. (Having your chimney swept is not messy and will not cause damage to your room or furniture). Our experts will remove the baffle and check its condition and will also examine the sealed areas and the flue pipe cement. We'll also ensure the air controls are operational and adjust if required.

We will check the stove casting for any deterioration as well as the register plate and the glass and if applicable, we will clean the stove body (using high temperature paint to repair any scuffs) and the glass. We will also check firebricks and replace if necessary so that after the service your stove looks as good as new.

After we have completed the wood burning and multi fuel service we will also check the condition, position and functionality of the Carbon Monoxide Detector (all homes in Manchester with a stove must have a detector in place) and finally, issue a certificate to prove your stove has been serviced and is working well.